Getting It Right When Communicating Across Cultures

by Risto Gladden

Communication does not necessarily result in understanding. Every communication has a message sender and receiver, and the received message is rarely identical to the sent message. This is particularly true where intercultural interactions are concerned.

Culturally Tuning Change Management

by Risto Gladden

As globalisation continues to increase the number of cross-cultural interactions the ability to function effectively in different cultural contexts has never been more important. But each culture has its own behavioural code (normative principles), so the actions, gestures, and words a person encounters in a foreign business setting can be easily misinterpreted leading to misunderstandings and missed opportunities for cooperation.

Older Workers and Resistance to Change: Challenging the Stereotype

by Risto Gladden

Many organisations hold notable differences in their attitudes toward job applicants and workers of different career stages. Negative stereotypes such as inflexible attitude, low trainability and resistance to change have come to stigmatise older workers. While empirical research has demonstrated that many of the stereotypes about late-career workers are unfounded.

Are Our Attitudes to Change Hardwired?

by Risto Gladden

Change is happening all around us, every day, all of the time. So why is it that some people are able to go with the flow while others dig their heels in and resist it at all costs? Are our attitudes toward change hardwired? Maybe.